FAQ's

Q: How do I qualify for Free delivery?

A: Shipping charges are annoying. We absolutely get that! 

However, if your total order is over £99 you will get a free delivery!

Q: How can I return my order?

A: If you wish to return a product because you changed your mind about it (in a unopened, undamaged condition and within the 14 days limit), please contact us 

Exceptional support is guaranteed!

Q: How do I check the status of my order?

A: After the order is completed and the delivery is confirmed, we will email you the tracking information to the address provided at checkout and you will be able to track it here: Track Order

If you can’t find your email, do double check your junk folder. And do add us to your safe senders list – we promise we’ll never spam you!

Q: Do you provide a quality guarantee for all the products being sold?

A: Absolutely! we handpick each and every product, and bring you unique, premium quality and award winning beverages from around the globe! 

Q: How can I get in contact with you?

A: We are here for you, so please get in touch for any questions or concerns!